I had an accident. What do I do?
Follow your operator's process for accidents and damage. Each operator's contact and liability terms are listed below.
Operator notes
- MOL Limo: call MOL Limo customer service straight away at +36 1 776 7176. If two or more MOL Limo cars are in an accident caused by StreetCrowders, the insurance doesn't cover the damage and you cover 100% of it. Read more
- Evo: follow Evo's steps for reporting an accident and call Evo right away at 1-844-386-2386. Excessive damage to the car is a breach of the Evo Member Agreement and leads to deactivation. Read more
- ÖBB Rail&Drive: call 24h ÖBB support at +43 5 1778 73 33 for accidents, defects or damage, so the vehicle can be blocked. Read more
- Free2Move: during a relocation you drive under the Free2Move car-sharing terms and conditions, the same as a normal Free2Move rental. Follow the Free2Move process and also let the team know via DM. Read more
- GreenGo: you are liable for damage to GreenGo cars. If two or more GreenGo cars driven by StreetCrowders are involved in the same accident, the insurance doesn't cover the damage and you cover 100% of it. Read more
- wigo: you are liable for damage to wigo carsharing cars. If two or more wigo carsharing cars are in an accident caused by StreetCrowders, the insurance doesn't cover the damage and you cover 100% of it. Read more
- MILES: you are liable for damage to MILES cars up to the agreed deductible of €1,000 per claim. The full terms are in the MILES General Terms and Conditions. Read more
- Bolt: you are responsible for damage to Bolt vehicles up to a maximum of €1,000 per claim. For problems with the car itself, use Bolt support in the Bolt app. Read more