Do I have to charge or refuel the car?

Operator notes

• MILES: if the fuel level is below 5%, refuel with the fuel card from the glove compartment, otherwise the move can't end. For the card's PIN, call MILES Customer Service at +49 30 837 99699. Read more
  • Charging tasks: drive an electric car to one of its three chargers, plug it in and tap "Start charging". Read more
  • Unplugging tasks: stop charging on the dashboard, put the cable in the boot and drive to the Hot Zone. Read more
• Evo: if you refuel during a move, follow Evo's instructions for fuel reimbursement. Read more
• GreenGo: you don't need to charge GreenGo cars. Only leave a car at a charging spot if you are going to charge it. Read more
• wigo: you don't need to charge wigo cars. Only leave a car at a charging spot if you are going to charge it. Read more
• Free2Move: focus on cars with a fuel level around 65–70% or higher. If you take a car below about 60%, refuel it with Digital Fueling in the ISAbell app, and start the "Fueling/Charging included" task before you fuel. Read more
• ÖBB Rail&Drive: refuel with the fuel card from the document folder, and charge EVs with the charging card for their location. Plug an EV back in before you complete the task. Read more
• Bolt: don't refuel at the wrong station or with the wrong fuel. Refuelling with the wrong fuel or a missing fuel card leads to deactivation. Read more
• MOL Limo: fuelling at the wrong petrol station is a strike. Read more

All help topics