I found damage on a car. What do I do?
Report any damage you find to the operator. How and when you report it depends on the operator, listed below.
Operator notes
- Bolt: report the damage with the Bolt damage form before you start the move. Only start the move once the damage is reported. Reporting damage you find protects you.
- MILES: send a photo of the damage to MILES and tell them about it. You are liable for damage to MILES cars up to the agreed deductible of €1,000 per claim. The full terms are in the MILES General Terms and Conditions.
- Evo: report all damage to Evo.
- If you find a damaged car, call Evo at 1-844-386-2386 before you start the move.
- If the car is damaged during a move, follow Evo's steps for reporting an accident and call Evo right away at 1-844-386-2386.
- Excessive damage to the car is a breach of the Evo Member Agreement and leads to deactivation.
- GreenGo: tell GreenGo about the damage before you get in or drive the car.
- When you register for StreetCrowd, you agree to be liable for damage to GreenGo cars and to follow the Terms and Conditions of Use of the GreenGo Service.
- If two or more GreenGo cars driven by StreetCrowders are involved in the same accident, the insurance doesn't cover the damage. You cover 100% of it.
- Never drive behind another StreetCrowder in a GreenGo car in traffic.
- A damaged car leads to deactivation.
- wigo: photos and damage have their own answer: see wigo photos and damage.
- Free2Move and ÖBB Rail&Drive: each has its own answer: Free2Move, ÖBB Rail&Drive.