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Frequently Asked Questions
When do I contact StreetCrowd?
-Support to activate your account
-StreetCrowd app issues
-Issues during your move
-Feedback or any other questions regarding StreetCrowd
When do I contact the car sharing company?
-Questions about your car sharing companies account
- An accident
- Issues with the car (unlocking and locking)
- Fueling and/or charging
MILES:
+49 30 201 64975 (Accidents and issues with the car)
+49 30 837 99699 (Fueling)
hello@miles-mobility.com (Miles Account questions)
MOL Limo: +36 1 776 7176
GreenGo: +36 1 999 6469
wigo carsharing: +3614447777
Evo: 1-844-EVO-2EVO
What rules must I follow?
As a StreetCrowd member, you agree to have read the Rule Book and adhere to all the rules stated.
MILES (https://www.streetcrowd.com/miles-rule-book)
GreenGo (https://www.streetcrowd.com/greengo-rule-book)
MOL Limo (https://www.streetcrowd.com/mol-limo-rule-book)
wigo carsharing (https://www.streetcrowd.com/wigocarsharing)
Evo (https://www.streetcrowd.com/evo-rule-book)
Do I have to pay a rental fee when I relocate a car while using the StreetCrowd app?
No, there will be no charge on your car sharing companies account for the trips you make with StreetCrowd.
Do I have to pay for the ticket that I received?
Yes, you will be charged with the costs resulting from any imposed tickets, speeding, or parking fines due to breaking the law. In the case that this would happen, you will be informed by the car sharing company.
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