Evo rules.
What you need to take Evo tasks, the rules for every move, the strike system and how payment works. A move that breaks these rules is declined.
Taken from the old Evo rule book. Not yet reviewed by Ops.
Who can take Evo tasks
- An active Evo Membership. If you have none, sign up for free at evo.ca with the promo code STREETCROWD. Most new Evo Memberships are approved right away, but it can take up to a couple of days.
- At least 18 years old.
- A valid driver's licence.
- At least an N licence (class 7) with 2 years of driving experience, including Learners.
- No more than two traffic violations.
- Fewer than six driver penalty points (or equivalent demerit points) in the past two years.
- Never charged with or convicted of a major traffic violation.
- No prohibition from driving a motor vehicle under the Motor Vehicle Act (BC) in the past 2 years.
- A copy of your driving record.
Once you have registered for StreetCrowd and connected your Evo Membership, StreetCrowd sends you an email confirming you are all set.
Rules for every move
- Book every move through StreetCrowd. Don't book it in the Evo app. Only a move booked through StreetCrowd counts.
- Don't move an Evo with StreetCrowd if you were the last person to drive it.
- After a StreetCrowd move, don't book or drive the same Evo in the Evo app within 24 hours.
- After a StreetCrowd move, don't book and start a trip with another Evo in the Hot Zone within 3 hours.
- Park in a valid spot that follows Evo's parking rules and the city's parking regulations. You pay for tickets and tows caused by improper parking.
- Drive directly to the Hot Zone. StreetCrowd won't validate a move whose distance or duration is considerably more than estimated. This can lead to a strike or deactivation of your StreetCrowd account.
- Report all damage to Evo. If you find a damaged car, call Evo at 1-844-386-2386 before you start the move. If the car is damaged during a move, follow Evo's steps and call Evo right away at 1-844-386-2386.
- If you refuel during a move, follow Evo's instructions for fuel reimbursement.
- Never leave an unlocked car unattended. If you can't lock the car in the StreetCrowd app, call Evo at 1-844-386-2386.
Liability
- Follow the terms you agreed to when you registered for your Evo account, every time you use an Evo.
- The full terms are in Evo's Member Agreement.
Strike system
A move is declined if it breaks Evo or StreetCrowd (NECTURE GmbH) rules. Depending on the violation, the result is a strike, a temporary hold on your account, or immediate deactivation of your StreetCrowd and Evo accounts. Three strikes and your account is deactivated.
A strike
- Going over the estimated distance.
- Going over the estimated duration.
- Ending a move with the car parked outside the Hot Zone.
A temporary hold
- Booking or driving the Evo you moved with StreetCrowd in the Evo app within 24 hours of the move.
- Driving any Evo out of a Hot Zone within 3 hours of a move.
- An outstanding balance on your Evo Membership.
Deactivation
- Your Evo Membership is suspended for any reason.
- Any breach of the Evo Member Agreement, for example:
- Reckless driving.
- Excessive damage to the car.
- An impounded car.
- Driving under the influence.
- Three strikes of any kind.
Payment
- The app shows the pay for each destination before you choose.
- Payouts go to your PayPal account at least one day after your moves are validated.
- Payouts are sent Monday to Friday, as the sum of your approved moves.