ÖBB · When something goes wrong

A document or item is missing from the ÖBB Rail&Drive vehicle. What now?

Answer honestly ("no") and describe it in the comment field. Never leave anything blank, otherwise the task can't be completed.

Applies in Vienna, Innsbruck

Steps

  1. Answer the checklist item honestly with "no".
  2. Describe what is missing in the comment field.

Notes

  • This applies to the document folder and to every other checklist item.
  • Never leave anything blank. Otherwise the portal shows an error listing what is still open, and the task can't be completed.

Read the ÖBB guide

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