ÖBB · When something goes wrong

Can I cancel an ÖBB Rail&Drive task I accepted?

Yes. Cancel via "Cancel task" on the task page as early as possible, and the task goes back into the pool.

Applies in Vienna, Innsbruck

Steps

  1. Open the task page in the NECTURE portal.
  2. Tap "Cancel task" as early as possible. The task goes back into the pool.

Notes

  • Don't just leave an accepted task. Otherwise the vehicle stays uncleaned.
  • Last-minute or repeated cancellations can lead to your access being blocked. You are informed about a block by email.

Read the ÖBB guide

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