I can't lock the car. What do I do?
Contact the operator's support so they can help lock the car. Each operator has its own channel, listed below.
Operator notes
- Bolt: this also applies if you can't release the car. Open Bolt support in the Bolt app. Tell them you are using the Bolt Transporter app, and give them your Bolt Transporter username and the car's licence plate. Then open a ticket with StreetCrowd.
- MILES: if you can't lock the car in the app, call MILES Customer Service at +49 30 837 99699 and ask them to lock the car. Then contact StreetCrowd so the move can be finished.
- Evo: if you can't lock the Evo in the app, stay with the car. Never leave an unlocked car unattended. Call Evo at 1-844-386-2386.