When something goes wrong

A payout is missing or looks wrong. What now?

Contact the team for your operator with the details of the missing move or task. How you do that depends on the operator, listed below.

Operator notes

  • Bolt: first check that you tapped "Mark as completed". Moves without it can't be seen or paid. If a validated move is still missing, open a ticket and attach the licence-plate screenshot from the end of the move as proof.
  • Free2Move: see Free2Move.

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