Free2Move · When something goes wrong

I can't upload my photos, or my photo has no location.

Start the task first, then upload. Uploading before you start often fails.

Applies in Munich, Vienna, Stuttgart

Steps

  1. Start the task first, then upload.
  2. Give ISAbell location permission. If your camera doesn't add a location, use any free camera app that stamps location and time. That geotag is your proof for payout and damage.
  3. Check for an ISAbell update.
  4. If it still won't upload, send the photos to the team via DM so they keep them on file for your move.

City notes

  • Munich: at MUC the connection is often slow, so the upload can take a moment.

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