The engine won't start and I see "carkey missing" or "connection error". What do I do?
Describe the issue in a comment on the task, then end the rental and start it again straight away. That usually fixes it.
Applies in Munich, Vienna, Stuttgart
Steps
- In the ISAbell app, open the task and use the comment feature to describe the issue.
- End the rental, then immediately start the rental again.
- Drive to the zone shown before and carry on as normal.
Notes
- Your comment tells the team the task still needs to be paid out. You don't lose the payout.