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This Rule Book is a resource that unveils the workflow and rules to complete successful tasks and ensure account maintenance while driving AWTO vehicles. Master the StreetCrowd app and excel in your journey with valuable insights and best practices.
Signing Up
How to Make a Move
Important Rules
Strike System
Payment
To drive Awto vehicles for StreetCrowd, a StreetCrowd member must meet the following criteria:
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Have an activated Awto account
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Don’t have one? Sign up for FREE
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Must be 18 years or older
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Have a valid driver's license for Chile
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Have had a valid driver's license for at least one year
Once the member's Awto account is activated and their StreetCrowd registration is complete, they will receive an activation email.
To Start the Move
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Open the StreetCrowd app to the map homepage
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Click an Awto vehicle to view:
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License plate
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Model
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Color
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Three ‘Hot Zone’ (destinations) where the vehicle could be moved
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The amounts a member could earn
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Move to a shown vehicle nearby
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Choose one of the three Hot Zones
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Do not reserve the car with a personal Awto account
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Do not move a Awto vehicle if a member was the last person to drive it with their personal Awto account
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To Drive to the Hot Zone
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Once next to the vehicle, unlock it with the StreetCrowd app
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Start the move in the StreetCrowd app, this will freeze the Hot Zone destination that was chosen
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Drive the car directly to the Hot Zone with your favorite map application
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Do not make any unnecessary stops along the way
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Ending the Move
- Once in the Hot Zone, find a valid parking spot that complies with the Awto and city parking regulations
- Safely park the vehicle and end the move
- Collect all personal belongings and remove any trash
- Lock the car in the StreetCrowd app
- An email confirmation will be sent notifying the member that a move was completed and will be verified for approval
- A member has 60 minutes to drive from point A to point B, the time starts once the vehicle is unlocked
To ensure an activated account with StreetCrowd and Awto, there are a few important rules to follow:
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Do not drive a car from a Hot Zone within 24 hours of a StreetCrowd move with a personal Awto account. Do not drive to a vehicle with a personal Awto account, that is available in the StreetCrowd app within 24 hours of a StreetCrowd move.
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Members must ensure they are parked in a valid parking spot that complies with Awto and the city’s parking regulations. Review the Awto parking guidelines to learn more about where Awto vehicles are allowed to park in your city.
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Drive directly to the Hot Zone. StreetCrowd can’t validate moves with a higher estimated distance and/or duration. A member’s StreetCrowd account will be immediately deactivated if these estimations exceed.
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Each member has 60 exact minutes to travel from point A to point B, time starts running once you unlock the vehicle.
If you exceed the time allowed to carry out the movement, you will be redirected directly in the app to the parking area closest to you to leave the vehicle and lock it. Only the payment of the first movement will be made, that is, once you reserve the car, the value that was indicated by the app is the value to pay. There will be no additional payment for the move to the third point. -
If you exceed the 60 minutes allowed to complete the task, you will be redirected directly in the app to the next closest parking area to park the vehicle and lock it. Payment will only be made for the first move, that is, once you reserve the car, the value that was indicated by the app is the value to pay. There will be no additional payment for the move to the third point.
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It is the responsibility of the member to ensure that the vehicle is locked. In case it is not possible to lock the vehicle in the StreetCrowd app, contact the Awto customer service team to ensure the vehicle locks.
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During StreetCrowd registration, members consent that they shall be liable for damages to Awto vehicles. Up to an amount equal to the agreed deductible of 1,000,000 CLP per claim. To see more check the Awto General Terms and Conditions
Please note a number of guidelines to achieve a valid move. A move will be declined in the case of any violations against Awto and StreetCrowd (NECTURE GmbH). If any violations are committed, the consequences of the violation will range from a strike, a member’s account placed under temporary hold, or immediate deactivation of a member’s StreetCrowd and Awto account. The “Three Strike System” is simple, if three strikes are committed the member will unfortunately be deactivated.
Strike violations
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Off-street parking
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Longer than the estimated distance
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Longer than the estimated duration
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Leaving the vehicle in reservation mode
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Move ended and a vehicle was parked outside the chosen hot zone
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Animals brought in the car
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Fueling at the wrong gas station
Account on hold violations
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Members driving a vehicle with their personal Awto account from a Hot Zone within 24 hours of their last StreetCrowd move.
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Not paying fees associated with their personal Awto account.
Account deactivation violations
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Non paid invoices
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Refueling the wrong fuel
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A missing fuel card
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Leaving waste and dirt behind
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Reckless driving
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Speeding and/or parking ticket
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Vehicle impounded
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Vehicle damaged
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Sharing an Awto account
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Combined 3 strikes of any violation
The amount you will earn is shown for each destination. Payment will be transferred to a member’s PayPal account a minimum of one day after the validation of moves. Payments are sent Monday through Friday, excluding Austrian public holidays. Payment will be the accumulated sum of valid and approved moves.
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